Shipping Information

Date Posted:19 May 2020 

Plants Confirmed as paid by 9 a.m. on Friday will go out on Monday. We only have one shipping day per week. Expect delays during the global epidedemic, Queensland orders are taking up to a week to reach their destination. NSW orders are averaging 8 days. If you are worried we're happy to give you an express quote but have no idea how much faster that will be, our plants are big so it will be expensive. We are not responsible for delays delivery due to Australia Post.
 
PLEASE BE AWARE PAYPAL/CREDIT CARD FEES ARE NONREFUNDABLE!! IF YOU CANCEL AN ORDER THE FEES WILL NOT BE REFUNDED AS THEY ARE NOT PAID TO US!!!
 
We have Flat Rate Postage, costs are: Qld $17.5, NSW $25 . No matter how many plants you order your cost is the one flat rate cost for the order. We pick up the extra costs of large orders as a discount to you. We do not send to the NT and SA anymore. Victoria is on hold until the entire Auspost network is operational, hopefully spring. Sign up for the newsletter for updates. 
 
Please note your flat rate shipping charge is for regular post not express . If you would like your plants sent Express Post because you live a far distance or remote area from us, please contact us for an express shipping quote. Unfortunately,if it is a super remote area we may not be able to get plants to you safely. If you are in doubt contact us before ordering as we cannot be held responsible for shipping times to remote areas via regular post!!!
 
We do not ship to NT, WA , SA or Tasmania. We do not export to other countries. Currently we cannot send to Victoria due to long auspost delays from covid 19. We do not know when this will change, when it does we will update.
 
We are not responsible to delays due to flooding, cyclones and/or natural disasters. If you are expierencing a weather event in your area and would like us to hold off sending, please contact us.